1. Introduction
These Terms & Conditions govern your use of The Pravaha website and the services made available through it. By using this website or making a reservation, you agree to these terms.
2. Reservations
Reservations are subject to availability and confirmation. Guests are responsible for providing accurate information while making a reservation.
A reservation is considered confirmed only after the required booking process and payment, where applicable, have been successfully completed.
3. Guest Information
Guests must provide accurate details for all persons included in a reservation. The property may require valid identification at the time of check-in in accordance with applicable requirements.
4. Check-in and Check-out
Standard check-in is at 2:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be subject to availability and additional charges.
5. Rates and Payments
Room rates and applicable charges are displayed during the booking process. Rates may vary according to room category, dates, occupancy and applicable offers or policies.
Payments must be completed through the payment methods made available by The Pravaha.
6. Cancellation and Refunds
Cancellation and refund requests are governed by the applicable Cancellation Policy and Refund Policy published on this website.
7. Property Rules
Guests are expected to respect the property, staff, other guests and the surrounding natural environment. Any applicable property-specific rules must be followed during the stay.
8. Damage or Loss
Guests may be responsible for loss or damage to property caused by themselves or members of their booking, subject to applicable law and the property’s policies.
9. Website Information
We make reasonable efforts to keep website information accurate and current. However, photographs, descriptions, facilities and other information may change from time to time.
10. Limitation of Liability
To the extent permitted by applicable law, The Pravaha shall not be responsible for losses arising from circumstances beyond its reasonable control, including events caused by nature, government restrictions, technical failures or other force majeure events.
11. Changes to These Terms
The Pravaha may update these Terms & Conditions from time to time. The updated version will be published on this page.
12. Contact
For questions regarding these Terms & Conditions, please contact us using the following details:
The Pravaha
Kaudiyala, Rishikesh, Uttarakhand 249192
Phone: +91-7668899432
Email: book@thepravaha.com