1. Introduction
The Pravaha respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used and protected when you visit our website, contact us, or make a reservation.
2. Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, phone number, booking details, guest information and messages submitted through our website.
We may also collect limited technical information such as browser type, device information, IP address and website usage information to help maintain and improve our website.
3. How We Use Your Information
Information may be used to process and manage reservations, respond to enquiries, provide requested services, communicate with you about your stay, process payments, improve our website and maintain website security.
4. Payments
Where online payments are available, payment information may be processed through our designated payment service provider. We do not intend to store complete payment card or banking credentials on our website.
5. Sharing of Information
We may share relevant information with trusted service providers where necessary to operate our website, process payments, manage reservations, provide services or comply with applicable legal requirements.
We do not sell or rent your personal information to third parties.
6. Cookies
Our website may use cookies or similar technologies to improve functionality, understand website usage and provide a better browsing experience. You may be able to manage cookies through your browser settings.
7. Data Security
We take reasonable measures to protect information submitted through our website. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Your Rights
You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable law.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page.
11. Contact Us
If you have questions regarding this Privacy Policy or the handling of your information, please contact us using the following details:
The Pravaha
Kaudiyala, Rishikesh, Uttarakhand 249192
Phone: +91-7668899432
Email: book@thepravaha.com